Our adventures take you to remote parts of developing countries, where the physical and social conditions can be very unfamiliar and unpredictable. Therefore, all our proposed routes and itineraries must be seen as Statements of Intent only. If you can accept this unpredictability as part of the Adventure Experience you are seeking, then the Himalaya is DEFINITELY for you! If not, then perhaps you should consider a more structured holiday in a more developed part of the world. So, please read the following conditions very carefully and thoroughly. We accept your online booking confirmation as legal confirmation of your understanding and acceptance of all the conditions contained herein.
After you have read and accepted the booking conditions, please complete the booking form and return it to Wild Heights. Upon receipt of your booking form and deposit, your confirmation invoice will be sent to you. In addition, we will also send you a detailed and comprehensive Trip Note complete with destination information comprising itinerary for your trip preparation, visas, passport, clothing and equipment advice, etc.
The following booking conditions apply to all trips operated by Quest:
To confirm your reservation, we require a non-refundable US$100 as advance deposit per person at least 15 days before the starting date of the trip. If the balance is not paid by the due date, we will regard the booking as cancelled. Though we do not require it, we would appreciate payment in full before you arrive in Kathmandu.
Delays and Itinerary Changes
The participant specifically agrees that Wild Heights shall not be held responsible for any delays or changes in itineraries caused by an act, omission or other circumstances beyond our control; the participant understands that such situations may occur, and that we will not be able to inform the participant of each possible problem.
Walk Out and Refunds
There will be no refunds if a participant leaves a trip for any reason whatsoever, either voluntarily or involuntarily, after it has begun. We will make no refunds for any meals, accommodation or services not used.
We shall not be liable for any loss or damage to baggage or personal possessions, or any consequential losses resulting therefrom. If a participant is injured or becomes ill, all evacuation and hospital expenses, doctors’ fees and repatriation costs are the passenger’s responsibility, and Wild Heights shall not be liable for any refund of the tour fare.
Assumption of Risk
The participant understands that during the course of the trip, certain risks and dangers may occur, including, but not limited to, the hazards of traveling in mountainous terrain, accident or illness in remote places without medical facilities, and the forces of nature. The participant agrees to assume all risks associated with the journey, and agrees that no liability will be attached to the company, or to any member of the tour group in respect to death, personal injury, illness or delay of passenger, or for any loss or damage to the property of the passenger during the course of the trip, howsoever caused.
For questions or additional information, please contact us